Angelo's Pizza Restaurant at 1267 North Brightleaf Boulevard, Smithfield, North Carolina.

I'm torn on the rating, pizza is really good service not so much. Every time we place an order it's early (4:45-5pm) and we get it delivered. About 4 out of 5 times it comes significantly later than they quote us.
The last time we made an order the told us 45 minutes to an hour, and we called after waiting for 1.5 hours, at which time they said it was out for delivery. The manager said he would take five dollars off the bill, which we thought was nice.
We called again 45 minutes after the first call and questioned where our pizza was and we were first told by a girl that "the driver couldn't find your house" then when we asked why we weren't called the manager told us "they delivered to the wrong house."
So after not really knowing what happened to our pizza we were told that next time we call to order we will get "an equal value" for free, and of course we were refunded for the food we never received.
To get our free food we need to ask to speak to the manager and I suppose hopefully a few days later he remembers us.
The food is very good though. Coming from NJ my spouse and I have been very picky with pizza and Angelo's has not disappointed in quality... when we actually get it.
If they could fix wait times, communication and delivery issues I would have rated them much higher.